For return shipments of the Products, except otherwise described herein, BenQ or BenQ Authorized Service Provider will pay the shipping cost and retain risk of loss until delivery to the Customer’s location as evidenced by signature collected by carrier. BenQ or BenQ Authorized Service Provider will use its best efforts to service Products within thirty (30) days after receipt of the Products at its warehouse facilities. Products delivered to BenQ or a BenQ Authorized Service Provider with an expired RMA may be refused and returned, without prior notice, to the Customer freight collect.ħ. BenQ and BenQ Authorized Service Provider reserve the right to refuse and return, freight collect, Products (i) that are not covered by BenQ’s warranty or (ii) for which there is no trouble found. All Products must be sent in secured packaging to avoid any shipping damages.Ħ. The RMA number must be clearly printed on packing slip and on the exterior-shipping container. All returned Products must be accompanied with (i) the original shipping and packing materials, (ii) a description of the BenQ product symptom and (iii) proof of the place and date of purchase. In addition, you are responsible for insuring any Product shipped or returned and assume the risk of lost packages.ĥ. You must prepay any shipping charges, export taxes, custom duties and taxes, or any charges associated with transportation of the BenQ product. You must return the product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider. RMA authorization numbers are valid for thirty (30) days and void thereafter.Ĥ. If telephone resolution is not possible, BenQ or BenQ Customer Service Center will then issue a Return Merchandise Authorization (“RMA”) number to be used as a means of identifying the product returned. BenQ or BenQ Technical Support Center will attempt to resolve technical issues over the phone. You must contact BenQ Technical Support Center at 1-86. Depot warranty service is available for all Products purchased and located in the continental United States, Hawaii, and Alaska. If you purchased a BenQ product in the continental United States, Hawaii, and Alaska, you are entitled to depot repair service during the warranty period subject to the following terms and conditions: 1. You can find out how to avoid them below. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. We use various advertising partners, including Amazon, Facebook, and Google. These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. See list of performance and advertising cookies To opt-out of Hotjar collecting data, you can disable tracking completely by following link:. To opt-out of SessionCam collecting data, you can disable tracking completely by following link:. To opt out of certain ads provided by Google you can use any of the methods set forth here or using the Google Analytics opt out browser add-on here. You can control the information provided to Google, SessionCam and Hotjar. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. These cookies help to improve the performance of BenQ. Performance cookies and advertising cookies
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